The professional staff at Hickory Hill is not only trained in accordance with the Department of Social Services, Licensing Division state of Virginia regulations for assisted living facilities; their training exceeds these regulations in many instances.
Our Administrator is a college graduate with certification as a Licensed Assisted Living Facility Administrator. As members of the Virginia Long Term Care Network (VaLTC), our Administrator and Assistant Administrator complete many hours over and above the requirement through two annual conferences each year. We have been members of this organization (and its predecessor) since 1998 and have served many years on the Board.
The Assistant Administrator (also a state licensed Administrator) and Marketing Director has completed college courses in marketing and activities programming for the elderly. She has excelled in previous marketing positions and held the position of a popular radio personality in both Virginia and Tennessee before coming to Hickory Hill. Her training is the same as that of the Administrator.
Our Director of Nursing is an RN/BSN licensed in Virginia. He provides health oversight of all residents and his annual training includes the specialized areas of dementia and Alzheimer's disease. He, along with the LPN nurse supervisors, works closely with our two excellent physicians who visit Hickory Hill every week if appointments are needed.
The Dietary Food Manager is a Certified Food Handler, trained by the Virginia Health Department. He oversees all special diets, plans weekly menus together with the Administrator, and is chief cook in our kitchen. Our kitchen staff receives in-service training in food handling, preparation, health regulations, and safety no less than semi-annually.
Security of the building is monitored by our Facilities Manager. He is licensed as a Master Plumber and also licensed by the Division of Water, State of Virginia as a waterworks and waste water operator.
The full-time Activity Director has an associates degree and along with her assistant, attends many training classes throughout the year at Piedmont Geriatric Institute as well as other specialized classes determined by Hickory Hill.
Resident Assistants and Registered Medication Aides must be certified or licensed to work at Hickory Hill. They are required by the State of Virginia to complete 16 hours of training during their first year and 4 hours of training each consecutive year in the care of residents with cognitive impairments (dementia). At Hickory Hill we require in-service training once every month for our nursing team, covering all areas of nursing duties, safety, and ethics, as well as medication management updates.